Effective date: 2 November 2026
This privacy policy explains how AlphaSquad Technologies ("AlphaSquad", "we", "us" or "our") collects, uses, shares and protects personal information when you visit alphasquadinc.com (the "Site"), contact us, request a quote, subscribe to our newsletter or apply for a job with us. It also explains the choices and rights you have.
WHO WE ARE
AlphaSquad Technologies is a software development company based in Lahore, Pakistan. We are responsible for the personal information collected through the Site. If you have any question about this policy or how we handle your information, email us at info@alphasquadinc.com.
INFORMATION WE COLLECT
Information you give us. We only collect what you choose to send us through the forms and tools on the Site:
- Contact form: your name, email address, subject and message.
- Quote request forms (the multi-step quote form and the quote form on our blog): your name, email address and phone number, plus the project details you provide, such as project type, platform, features, budget and description.
- Newsletter sign-up: your email address.
- Job applications: your name, email address and phone number, your CV and cover letter, and anything else you include in those documents. Applications are emailed to our team so we can review them.
- Live chat: the messages you send through our chat widget and any name or email address you give there.
- Emails and calls: the content of any message you send us directly.
Please do not send us sensitive information (for example health data or government identification numbers) through the Site unless we specifically ask for it.
Information collected automatically. When you use the Site, we and our service providers collect technical information such as your IP address, browser and device type, operating system, referring page, pages viewed, approximate location derived from your IP address, and the date and time of your visit. This comes from our server logs, from cookies and similar technologies, and from the third-party services described below.
HOW WE USE YOUR INFORMATION AND OUR LEGAL BASES
Where data protection laws such as the EU or UK General Data Protection Regulation (GDPR) apply, we rely on the legal bases shown below.
- Answering enquiries and preparing quotes and proposals. Legal basis: taking steps at your request before entering into a contract, and our legitimate interest in responding to people who contact us.
- Delivering services to clients and managing our business relationship. Legal basis: performance of a contract and our legitimate interests.
- Reviewing job applications and recruiting. Legal basis: taking steps before entering into an employment contract and our legitimate interest in hiring the right people.
- Sending our newsletter. Legal basis: your consent, which you can withdraw at any time.
- Understanding how the Site is used and improving it. Legal basis: our legitimate interests or, where the law requires it, your consent.
- Protecting the Site and our forms from spam, abuse and fraud. Legal basis: our legitimate interest in keeping the Site secure.
- Complying with the law and defending legal claims. Legal basis: legal obligation and our legitimate interests.
We do not sell your personal information, we do not share it for cross-context behavioural advertising, and we do not use it for automated decisions that have legal or similarly significant effects on you.
COOKIES AND ANALYTICS
Cookies are small text files stored on your device. The Site uses:
- Strictly necessary cookies: a session cookie and a security (CSRF) cookie that keep forms working and protect them against forged requests. The Site cannot work properly without them.
- Analytics cookies: Google Analytics 4 sets cookies (such as _ga) to measure visits, the pages people view and how they arrived. Google Analytics data is kept for no longer than 14 months.
- Functional and third-party cookies: Google reCAPTCHA, Zoho SalesIQ live chat, Trustpilot and embedded YouTube videos may set their own cookies or read device information when they load or when you interact with them.
You can block or delete cookies in your browser settings. Blocking strictly necessary cookies may stop our forms from working. You can opt out of Google Analytics by installing the Google Analytics opt-out browser add-on.
THIRD-PARTY SERVICES AND SHARING
We share personal information only with people and organisations that need it to help us run the Site and our business:
- Google: Google Analytics 4 (site analytics), Google reCAPTCHA (spam protection, which collects device and usage information and is subject to the Google Privacy Policy and Terms of Service), Google Fonts, YouTube video embeds and the email service we use to receive form submissions and job applications.
- Zoho: Zoho SalesIQ, which powers our live chat.
- Trustpilot: when you follow our Trustpilot links or view Trustpilot content, Trustpilot handles your information under its own privacy policy.
- Content delivery networks: some scripts, styles and fonts are loaded from third-party networks (such as jsDelivr and cdnjs), which receive your IP address when your browser requests those files.
- Hosting and IT providers who store and run the Site and our systems for us.
- Professional advisers such as lawyers and accountants, where needed.
- Authorities and other parties where we are required to by law, or where it is necessary to protect our rights, our users or others.
- A buyer or successor if our business is reorganised, merged or sold, in which case your information remains protected by this policy.
The Site links to other websites and social networks, including Facebook, LinkedIn, Instagram, YouTube and Trustpilot. Those services have their own privacy policies, and we are not responsible for how they handle your information.
INTERNATIONAL TRANSFERS
We are based in Pakistan, and our service providers may process information in other countries, including the United States. Those countries may not have the same data protection laws as the country where you live. When we transfer personal information from the European Economic Area, the United Kingdom or Switzerland, we rely on recognised safeguards such as the European Commission's Standard Contractual Clauses (and the UK Addendum) or a provider's certification under an approved framework.
HOW LONG WE KEEP YOUR INFORMATION
- Enquiries and quote requests: up to three years after our last contact with you. If you become a client, we keep project and contract records for as long as the contract runs and for the period required by law afterwards.
- Job applications: up to 12 months after the recruitment process ends, unless you agree that we may keep your application for future roles. If you join us, your application becomes part of your employee record.
- Newsletter: until you unsubscribe.
- Analytics and server logs: no longer than 14 months.
When information is no longer needed, we delete it or anonymise it.
SECURITY
We protect personal information with reasonable technical and organisational measures. The Site is served over an encrypted (HTTPS) connection, our forms are protected against automated abuse, and access to enquiries and applications is limited to team members who need it. No website or method of transmission is completely secure, so we cannot guarantee absolute security. If you believe your information has been put at risk, please contact us straight away.
YOUR RIGHTS
Depending on where you live, you may have the following rights over your personal information:
- EEA and UK residents (GDPR and UK GDPR): the right to access your information, to have it corrected or erased, to restrict or object to how we use it (including the right to object to direct marketing at any time), to data portability, and to withdraw consent at any time without affecting earlier processing. You also have the right to complain to your local data protection authority; in the UK this is the Information Commissioner's Office (ICO).
- California and other US state residents: the right to know what personal information we collect and how we use and disclose it, to access it, to have it corrected or deleted, and to opt out of its sale or sharing. We do not sell or share personal information as those laws define it. We will not discriminate against you for exercising any of these rights.
How to exercise your rights. Email info@alphasquadinc.com with the subject line "Privacy request" and tell us what you would like us to do. We may need to confirm your identity before acting on your request. You may use an authorised agent, in which case we may ask for proof of their authority. We will reply within one month, or within the time limit set by the law that applies to you. To stop receiving our newsletter, email us with the word "Unsubscribe".
CHILDREN
The Site is meant for businesses and adults and is not directed at children under 16. We do not knowingly collect personal information from children. If you believe a child has given us personal information, please contact us and we will delete it.
CHANGES TO THIS POLICY
We may update this policy from time to time. When we do, we will change the effective date at the top of this page and, if the changes are significant, we will make that clear on the Site.
CONTACT US
AlphaSquad Technologies
Lahore, Pakistan
Email: info@alphasquadinc.com
Phone: +1 (415) 881-5485
